Find answers to the most frequently asked SumUp questions.
Sumup is a payment processing company which empowers over three million people world wide, with low cost, secure mobile payment processing solutions.
A SumUp card reader is a mobile device which securely processes your customers payments for you. The available models are the SumUp Air which works along with the SumUp App which is available for both android and apple users, and a wifi or internet connection. The card reader connects to your phone or tablet via a bluetooth connection. The SumUp 3G and the NEW SumUp solo work as standalone devices. They each have a built in sim card. So, do not need to connect to your phone. The data used is at no cost at all to the user.
When you purchase a SumUp device you will be prompted to signup and create an account. Here you will enter your personal and/or business details. Also the bank account details where you would like your money to be transferred to. Once someone pays you, the money will immediately go into your SumUp account. From there 2-3 days later it will be automatically transferred into your chosen bank account.
Once someone pays you, the money will immediately go into your SumUp account. From there 2-3 days later it will be automatically transferred into your chosen bank account.
SumUp has no monthly contract or fees. So, you will only ever be charged per transaction. The current per transaction processing fee is 1.69% fee for all swipe, chip, and contactless card payments. This works out at approx: 24p per £10.00.
If you need help setting up your device or your Free online store from SumUp. Download your free guides HERE.
