How to set up my 3G Card Reader

1. Make sure that you have completed your registration.

2. Turn on the device by pressing the power button.

3. Select your preferred language.

4. Choose WIFI or cellular connection. For a WIFI connection, search for your network and connect to it by entering your WIFI password.

5. Please enter the email and password associated with your SumUp profile. You can also use the buttons on the device to enter numbers if you wish.

You may now enjoy accepting card payments with your 3G Card Reader.

Charging
Charge the SumUp 3G Card Reader with the included USB type C cable by connecting it to your computer or another power source. Note: The reader is able to accept transactions while charging.

Internet connection
In order for the SumUp 3G Card Reader to operate and process payments, it requires an internet connection. The device comes with an integrated SIM card and a WiFi feature so you can choose to connect your card reader via a local cellular network or to WIFI.

Sales history
View all of your transactions with details such as date, time and amount. You can also see whether your transactions were successful, failed, refunded, paid-out, or charged-back in one glance.

To view the sales history
Go to “Menu” by clicking the upwards or downwards arrow on the card reader.

Click on “Sales history”.

Select a transaction from the list to view transaction details and payout details.

Issuing refunds
To issue a partial or full refund from your device, simply follow the steps:

Select a transaction in your “Sales history”.

In “Transaction details” select the transaction by clicking the green tick on the reader (the payout will show a bank symbol).

Scroll to “Refund transaction” using the downwards arrow and confirm by clicking the tick.

Choose between “Full refund” or “Partial refund”.

Confirm the refund by entering your password.