Introducing the SumUp 3G Printer: Your Ultimate Business Companion

Are you looking to enhance your business’s efficiency and professionalism? Look no further than the SumUp 3G Printer – your all-in-one solution for printing receipts on the go. It’s not just a printer; it’s your mobile charging station and the perfect cradle for your 3G Card Reader. In this article, we’ll walk you through everything you need to know about maintaining and using your device.

But before we dive into the details, remember that for seamless printing, your 3G Card Reader needs to be connected to either WiFi or a cellular network. Speaking of internet connectivity, the best part is that your 3G Card Reader comes with unlimited data, so you don’t have to worry about additional cellular data charges. You can also connect to your local WiFi network.

SumUp 3G Printer

Printing Your Way: On-Demand or Automatic

The SumUp 3G Printer is all about flexibility. You can choose between printing receipts on-demand or having them print automatically after every transaction. Here’s how to set it up:

1. On your 3G Card Reader, navigate to “Device settings” using the arrows.
2. Select “Printer.”
3. Choose “Auto-print receipts.”
4. Simply switch it “On” or “Off.”

If auto-print is turned off, your receipt options will pop up after the “Payment approved” message. Just hit “Print receipt” to get a hard copy. With auto-print turned on, your receipts will print automatically right after the “Payment approved” screen. Just set it and forget it!

Remember: To ensure successful printing, attach your card reader to the printer before pressing the green tick to complete the transaction. If you connect it after the transaction has started, printing won’t be possible.

Attaching and Detaching Your 3G Card Reader

To print those important receipts, make sure your SumUp 3G Card Reader is firmly attached to the 3G printer before you hit that green tick. Here’s how to do it:

Attaching is quick and easy. Just slide the top of your 3G Card Reader into the top of the printer and push the bottom end down until you hear it click into place. Detaching is a breeze too – just press the button on the front of the printer while pulling the card reader up.

Don’t forget to check the manual for more tips and tricks on making the most of your 3G Printer.

Printing Past Transactions and Troubleshooting

Need to print a receipt from a previous transaction? No problem! Follow these steps:

1. Use the arrows to scroll to “Sales history” and select the relevant transaction.
2. Choose the “Receipt” option.
3. Here, you can select to print the receipt or send it via email or SMS.

And, just in case you encounter any paper jam error, remember to tear your receipts across and upwards. If things go awry, follow these quick steps:

1. Push open the printer lid.
2. Pull out some paper.
3. Close the lid again.

Replacing the Paper Roll

Each printer comes with three paper rolls – one in the printer and two refills. When you run out of paper, a message will appear on your card reader. Look out for faint red lines on your printed receipts as a signal. Here’s how to replace the paper roll:

1. Open the lid.
2. Insert a new paper roll, as shown in the image.
3. Close the lid.

Charging Cradle: Keep Your Devices Ready

When plugged into a power supply, the printer will charge both itself and your attached 3G Card Reader. A red LED beside the charging port indicates charging, and it turns green when fully charged.

Check your printer’s battery level by following these steps:

1. Insert your 3G Card Reader into the printer.
2. Go to “Menu.”
3. Select “Device settings.”
4. Choose “Printer.”

Make sure you use the provided charging adapter, or if you opt for a third-party one, ensure it meets these specs: 5V/3A, 9V/2A, 12V/1.5A and supports USB C to USB C charging. Using an incompatible adapter may damage your printer.

Expand Your Printing Options

SumUp supports various receipt printers that connect to your phone or tablet via Bluetooth, enabling you to offer physical paper receipts to your customers. For this to work, you’ll need the SumUp App and an Air Card Reader. Here’s a list of supported portable printers:

• Mobile Bluetooth Printer Bixolon SPP-R200lliK/BEGE
• Mobile Bluetooth Printer Bixolon SPP-R210iK/BEGE
• Mobile Bluetooth Printer Star Micronics SM-L200

Connecting Your Mobile Device and Printer

Follow these easy steps to connect your mobile device with one of the supported portable printers:

Android Instructions:

1. Ensure iOS mode is deactivated on your printer.
2. Switch on your printer.
3. On your device, tap “Settings” and enable Bluetooth.
4. Select your printer from the list under “Devices.”
5. When prompted for a PIN, enter 0000 and tap “Connect.”
6. Once connected, open the SumUp App, tap “More,” and select “Printer.”
7. You’re all set! You can test the connection by tapping “Print test page” in the app.

Don’t forget to deactivate iOS mode by following the steps provided in the manual if needed.

iOS Instructions:

1. Switch on your printer.
2. On your phone or tablet, open “Bluetooth” in “Settings” and enable Bluetooth.
3. Select your printer from the list of devices.
4. Enter the PIN 0000 and tap “Connect” when prompted.
5. Open the SumUp App, tap “More,” and select “Printing.”
6. You’re now ready to print! Test the connection by tapping “Print test page” in the app.

Again, remember to follow the instructions for deactivating iOS mode in the manual if necessary.

So, with the SumUp 3G Printer and these handy printing options, you can boost your business’s efficiency and provide your customers with a professional and convenient experience.

Update:

If you have a wifi and/or bluetooth enables printer you can easily connect to that to print a receipt if your 3G printer is broken. Follow the instructions below:

Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

Connect to a printer

1. Prepare your printer for connection by powering it on and disabling iOS mode if necessary.
2. Enable Bluetooth on your smartphone or tablet.
3. On the SumUp app, click the profile symbol in the corner of the screen and select “Printing”.
4. Ensure the “Printing enabled” toggle is active. The app will automatically scan for printers if it is. Tap “Printer” below to manually scan.
5. Select your printer to connect. If a PIN is requested, enter 0000.
6. Tap “Print test page” to check the connection.

Alternatively, use a USB cable for wired printer connections or connect an ethernet cable between your printer and the Wi-Fi router you’re using. Then simply select the printer in the printers section of your app.

Is my printer compatible?

Not all printers work with SumUp. Check your printer’s compatibility to see if your printer will work.

Configure printer settings

You can either choose to print receipts for every transaction by enabling automatic printing or choose to only print select receipts.

1. On the SumUp app, tap the profile symbol in the top corner.
2. Tap “Printing”.
3. Enable “Always print receipts” to automatically print all receipts, or disable it to choose which receipts you print.

Start printing

Once connected, you can print receipts while accepting payments or reprint receipts from past transactions.

Other ways of printing receipts:

Connect to any printer by downloading your printer app onto your mobile phone. For HP printers (instructions below). Though other brands would connect the same way.

1. Open the Sumup App on your phone and login to your dashboard.
2. Tap on transactions.
3. Tap on the transaction you want to receipt.
4. Tap on the share icon which is located top right on your phone.
5. Another window will open giving you options of ways to share. Find and tap on print on your phone.
6. Tap on your printer.
7. Print.

Whats New with Sumup Printers?

The Sumup 3G Printer has fallen out of favour to the Sumup Solo and New Sumup Solo Printer Kit. Which is a sturdy little standalone device. Whilst the £G Printer is a great little piece of kit, it is our older option. The Solo is much more interactive, with lots of added features which the 3G doesnt have.

To look at the current promotions we have for The Solo device and the Sumup Solo Printer Kit follow the link below:

https://www.sumup.com/en-gb/manx_design/

For any additional details, check out the SumUp 3G Printer  Happy printing!

Download the instructions for later!